Metrics Every Restaurant Owner Must Pay Attention To

Every restaurant wants to find and capitalize on best practices—and, every restaurant operator knows that it takes analyzing data to increase efficiencies. There are a lot of operational KPIs—from break even point to cost of goods sold—that operators must calculate each month. But, it’s equally important to track the metrics that affect your diners’ experiences at your restaurant, like wait times, popular menu items and seating efficiency. These metrics are important to your bottom line and are too often overlooked because of the tedious manual calculations that can come with them, but it doesn’t have to be that way. Using the manual or automatic calculations detailed below, you can create reports that allow you to keep track of and make positive impacts on this data.

Wait Times“How long is the wait?” It’s one of the most frequent questions your host hears every day, and the answer needs to be accurate. Quoting too long of a wait time means a guest may walk away and…