MRM EXCLUSIVE: Ensuring That You Retain Your Employees

For any business, it’s vitally important to retain employees. Losing staff members is not only disruptive, but it’s also costly and time-consuming to find new staff and train them. Together with Nisbets, specialists in catering supplies, we assess how to retain employees within a business, and why they leave when things appear to be going wrong.

Environment and relationships with work colleagues were the two most crucial factors in retaining staff, according to the most recent Nisbets survey, with 16 percent of respondents citing these elements “very important." This was followed by work/life balance -14 percent. Interestingly, pay came in at number four in the list with 13 percent and working hours/shift patterns at number five with 12 percent and just below this, was the offer of training opportunities with 11 percent.

Although Aideen Whelehan, human resources manager of London’s Lancaster Hotel, agrees and suggests that colleague relationships are important when trying to…