Peace of Mind through ADA Compliance

Last year marked the 25th anniversary of the Americans with Disabilities Act. While ADA standards continue to adapt to the times – particularly in the digital space – rules around public accommodations and commercial facilities have created legal headaches for restaurateurs as private lawsuits continue to rise.

At the 2015 SPECS conference, ADA legal consultant Joan Stein shared that there was a 63 percent spike in the number of public accommodation ADA lawsuits from 2014 to 2015. While some of these lawsuits are legitimate, there is a growing concern that frivolous “drive-by” lawsuits have taken center stage.

While lawmakers have begun to explore legislation to curb the tide of lawsuits, political consensus is still in the works. In the meantime, retailers are as responsible as ever for being proactive in their due diligence programs. Here are three key considerations to keep in mind.

The True Cost of Non-ComplianceThe costs of non-compliance with ADA standards can range…