The Future of Restaurants is Forever Changed by COVID-19 | Modern Restaurant Management | The Business of Eating & Restaurant Management News

On March 3, Columbus canceled the Arnold Sports Festival, one of the largest events of the year for the city. That was just the beginning of the coronavirus pandemic, but at Wolf’s Ridge Brewing, it was a clear sign of change and we immediately knew we’d have to adjust our business model.A group of senior staff members met on Thursday, March 12 to discuss how to set up home delivery of beer, and on March 16, one day after Ohio Governor Mike DeWine ordered the closure of restaurants, we launched this new arm of our business.

Stories like ours played out in restaurants across the country over the next few weeks.

How the changes operators make now to survive the pandemic will continue into the future for the industry’s success.

Since March, each passing month has brought on new challenges, and in response, restaurant owners continue to make necessary changes to protect their businesses, customers, and employees. But while these changes may have been spurred by the COVID-19…

Bob Szuter

Established in 2013 by Alan and Bob Szuter, Wolf’s Ridge Brewing is a brewery and destination eatery in Columbus, Ohio. Wolf’s Ridge Brewing has grown into one of Columbus’ premier dining and drinking destinations, winning numerous local and national awards for their beer, food and drink programs. Bob Szuter studied finance and accounting at Ohio State University before working in various finance roles in Chicago. A nagging passion for hospitality pushed him and his wife, Lauren, to move back to Columbus and open Wolf's Ridge Brewing with his father. After opening the restaurant and brewery, Bob (along with the WRB team) worked to open a taproom and then a private event space. He is now primarily responsible for overseeing all on-premise operations and general management of Wolf's Ridge Brewing.

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Bob Szuter