Five Unbeatable Ideas to Stop Restaurant Customer Churn

There have already been many debates in the restaurant industry on how to make sales. But a less talked about, yet still very important (arguably even more important) topic is how to make sure that your guests remain your guests.

Your customer churn rate, also known as attrition rate, has a direct impact on the ability to grow your business. Building solid relationships with your clients and increasing their satisfaction can help. But what, as a restaurant owner, can you really do to fight off customer churn?

Let’s look at these five tactics to reduce churn rate and boost your customer lifetime value.

Provide IncentivesClients are less likely to churn, if they have some reason to stay with you. If your customers feel they are just sale, they’ll leave you as soon as possible and choose another brand. Instead of simply aiming their wallets, brands need to offer some value, because it’s the only thing customers want from businesses. Providing some incentives is a great way to…