Improving Restaurant Culture to Recruit and Retain Staff

New technology and innovations in human resources are rapidly causing existing industries to expand in relation to hiring and retaining employees. For the restaurant industry, whose 2017 annual sales are projected to reach $798.7 billion according to the National Restaurant Association, its continued revenue increase directly correlates with an addition of jobs both at the entry-level and executive-level. In fact, the same report from the National Restaurant Association projects that the restaurant industry will add 1.6 million jobs over the next decade, for a total of 16.3 million jobs by 2027.

However, the tight labor market is causing business owners to experience a decline in applicants across the board, a harder time filling open positions, and difficulty improving employee retention due to employees having vast employment opportunities.

For the restaurant industry, where most of the staff are part-time workers that also balance other various other involvements like school or…