Why Manual Workforce Management Processes Should be a Thing of the Past for Restaurant Owners

3 Min Read By Michael Spataro

Scheduling employees is one of the most time-intensive tasks for restaurant managers. They often have to rely on historical data to forecast customer demand, and typically can’t take into account the impact of weather and other local events on demand. Additionally, they have to remember how this demand aligns with employee skills and availability, before they begin creating shift schedules – often using pen and paper or an Excel spreadsheet.

The ongoing volatility of customer behavior coupled with manual schedule development creates headaches for managers, especially with ongoing staffing shortages. To solve this problem, restaurants should look to the latest AI-powered workforce management (WFM) platforms that allow them to accurately forecast customer demand and easily generate automated and optimized schedules, and ensure they have the correct amount of workers for any given shift.

The Impact of UnderstaffingAccording to a recent study conducted by Legion Technologies, 87…