AI Should Be the Secret Ingredient that Spices Up Existing Restaurant Technology Solutions | Modern Restaurant Management | The Business of Eating & Restaurant Management News

Artificial Intelligence (AI) has been in the news a lot lately and many have experienced it firsthand with ChatGPT, Google AI or Simplify. While much hype has been around making tasks like writing easier, there has been considerable focus on the negative aspects of AI such as plagiarism, fake photos or displacing workers.

AI certainly has the potential to change so many things in society, but what will accelerate change is how technology and models like the ones developed by OpenAI will be applied to solving real business problems across industries. The restaurant industry is no exception. However, before the industry moves too quickly to harness the power of AI using standalone tools, the proposition that AI needs to be built into existing tools restaurants are already using needs to be discussed as a more viable alternative.

Restaurant industry leaders are starting to look at ways to monetize AI by applying it to tasks to increase sales, improve productivity and streamline…

Carl Turner

Carl Turner is Founder and Chief Executive Officer of SWIPEBY. He founded the company in summer 2019 with the vision of bringing drive-thru to any business. First focused on the restaurant industry, Turner has led SWIPEBY to expand to multiple verticals across the country. His responsibilities include leading the executive team and guiding the business as it continues to scale larger. He brings a truly global perspective to SWIPEBY. He was born and lived most of his life in Berlin, Germany and gained experience working with Google (Hamburg), A.T. Kearney (Dubai), and The Boston Consulting Group (Kuala Lumpur). He also co-founded SEON, a startup democratizing access to fast security response, starting with South Africa and neighboring markets.

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Carl Turner