Keen on Kiosks and Online Ordering Preference of Parents

8 Min Read By MRM Staff

Kiosks and other restaurant technology products are part of today's top-five headlines. Send news items to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

 

 

Innovations at Astor Place Shake ShackThe Astor Place Shake Shack will introduce a new guest flow at the restaurant when its doors open in early October at 51 Astor Place on the corner of 9th Street and 3rd Avenue. This Shack is designed to enhance operations and guest experience and will feature kiosk-only ordering, a cashless environment, and an optimized kitchen for greater throughput.

Custom-designed by Shake Shack, the Shack kiosk was developed to allow Shake Shack to serve more guests at peak times – whether in-Shack, for pickup via the Shack App, or even delivery – resulting in fewer lines, less wait time and quicker speed of service at every channel. Several kiosks will line the Shack and team members known as Hospitality Champs will be stationed around the kiosks to assist guests with their…